Spa Etiquette


Our Spa Environment
We suggest you arrive 15 minutes before your scheduled treatments to allow yourself time to enjoy our relaxation lounge and fill out necessary forms. Late arrivals limit the time of your experience. To accommodate all guests, each treatment will conclude at the scheduled time. Please help us preserve a tranquil environment by lowering your voice and turning off your cell phone.

Reservations
Sahara Spa is open during the day, some evenings and on Saturdays.  Please call for Sunday hours. Our hours may vary based on holidays & group bookings. All spa reservations are required to be guaranteed by a credit card, gift certificate, or an advanced deposit. 

Cancellation Policy
Your therapist is reserved especially for you. If you need to cancel your spa services we require a minimum of 24 hours notice to avoid being charged in full. Packages require 48 hours notice and Group bookings require 72 hours notice.

Children
We love children as much as you do! However, for the courtesy and enjoyment of the luxuries of your own spa service and the other guests, we do ask that you leave them in the care of someone else.

Health Concerns
To ensure a comprehensive, thorough and beneficial treatment, it is essential that our team is aware of your current physical condition. All Sahara Spa guests are asked to complete a medical history form on arrival. Those guests with heart conditions, who are pregnant or are currently undergoing cancer treatments should consult their physician before receiving body treatments.  

Gift Cards
Give the gift of relaxation with a Sahara Spa gift card. Available in any denomination, cards can be used towards spa services, packages and retail products. Sahara Spa is not responsible for stolen, lost or misplaced gift cards and unfortunately will not be able to honour gift cards, if they are not presented at the time of your visit.

Special Occasions
Celebrate your special occasion at Sahara Spa! We are pleased to customize your spa experience for any occasion from bridal parties, graduations, birthdays, and corporate gatherings. Please contact our Spa for more information.


Gratuities, Taxes and Pricing are subject to change without notice. Taxes and Gratuities are not included in the price of services. Gratuities are customary and may be left at your discretion.